Privacy Policy
Your privacy is of the utmost importance to us. Please read this privacy policy carefully.
At Tayla Sportswear, we want to provide a safe and satisfying service experience. We comply with South African data protection legislation – the Protection of Personal Information Act (POPIA) – and as such, we have strict security procedures in place in respect of both the storage and the disclosure of any information that you have provided to us.
Please note, Tayla Sportswear never shares any information about specific individuals with any external third party unless required to do so by law or in compliance with our regulatory obligations.
Because we gather certain types of information about you, we feel you should fully understand our policy and the terms and conditions surrounding the capture and use of that information. This statement discloses what information we gather and how we use it.
Our Information Officer is contactable through ab@taylasportswear.co.za.
We are deemed a responsible party under the POPI Act.
Personal Data That We Collect
The type of personal data we process about you may include:
- Your personal details (name and surname), your contact details (e.g. your email address and telephone number) and information about your organisation (e.g. your company, club or school name).
- Project-related information you provide when submitting a quote request, including quantity, project type and timeline requirements.
- Your IP (internet protocol) address and information about your device, browser and location.
- Details about your visits to our website in order to conduct statistical analysis to improve our services.
How We Use Personal Information
We process your data in accordance with South African law. We ensure that your data is processed fairly and lawfully, that it is only processed for the purposes it was originally collected, that it is kept up to date, relevant and not excessive, not stored longer than necessary, and kept secure by adopting best industry practices.
We require your personal data in order to:
- respond to your quote requests and project enquiries;
- provide manufacturing and design services as requested by you;
- comply with legal obligations; and
- carry out other business activities in the Company’s legitimate interest, e.g. for the purposes of direct marketing, where your right to privacy does not override our business interests.
Sharing
We may share your information with third-party processors contracted to Tayla Sportswear for the provision of services such as hosting providers, digital agencies, legal advisors, regulators or law enforcement agencies for crime prevention or compliance purposes.
Your Rights
As a responsible party we respect your right to privacy and all other rights as set forth in data protection law. If we process data about you, you have the right to request or access information we hold about you. To access your information, you can send us a request at ab@taylasportswear.co.za. Where your data is shared with a third party, we shall contact them for deletion unless this proves impossible or involves disproportionate effort.
Data Retention
We may retain your data as per our data retention policies per type of processing activity. We will not retain your personal information for longer than is necessary for the purposes for which it was collected.
Data Security
We do not share or sell your information except as described in this policy. As a responsible party, we ensure that our business practices and data processing are compliant with regulations, and that our data processing staff are well-trained in processing your information securely. Our partners and third-party processors are all bound by strict data protection obligations. Furthermore, we have adopted sound technical and organisational procedures to avoid loss, destruction of, or unauthorised access to your data.
Complaints
If you have any queries regarding how we access or handle your information, or wish to make a complaint, please contact our Information Officer at ab@taylasportswear.co.za.